Stephanie Haber
/ Categories: Client Information

ShelterPoint Policyholder PFL Communication Details

September 21, 2017

PFL Schedule

With October right around the corner, 01/01/18 will be here before you know it.   Communications regarding Paid Family Leave to our DBL Policyholders has kicked off.  Please reference the below schedule for when these communcations are expected to take place over the next few months, along with samples of the communications you can then forward to your clients with ShelterPoint DBL coverage.

Send Date Type Audience Description Frequency Samples
09/27/17 Email All DBL Policyholders* with emails on file High level overview of PFL One-time mailing View & Forward
(forward to your clients by clicking "forward to a friend" located at the bottom of the email.)
10/09/17 Email Policyholders* with November annual bills, with email on file Billing details specific to their renewal month. On-going for each month going forward through 2018 View Sample
10/09/17 Email Policyholders* with May annual bills, with email on file Billing detials specific to their renewal month (PFL-Only bill) On-going for each month going forward through 2018 Coming soon
10/10/17 Paper Bills Policyholders* with November renewals & May PFL only bills Cover letter with new DBL/PFL bill details On-going for each month going forward through 2018 View Sample
Starting Mailing Week of 12/01/17 Paper Letter All DBL Policyholders* Cover lettter and PFL Rider  One-time mailing N/A

*Only applies to policyholders who are requried to provide DBL.

Go here for more details about the overall billing schedule.

Check back here often.  As with everything surrounding this new mandate, the schedule is subject to change, and we'll update the chart above with any changes that may arise. 



This blog post is for informational purposes only and is not intended to provide legal counsel. Please consult with an appropriate professional for legal and compliance advice. Any PFL information is as of the blog post’s date stamp; it is based on the applicable statutes and regulation,  and may change as regulations evolve or NY State issues guidance regarding Paid Family Leave regulations. Got more questions? Email us at

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